Everything Dispatch does, and what it will not do

Three surfaces, one instruction language, and a log of every decision. Nothing here guesses quietly: if Dispatch is not sure, it leaves the message alone and tells you why.

Gmail, Google Workspace, Microsoft 365 and Exchange Online. About four minutes to connect.

Inbox

It has already read everything you have not

Every thread arrives summarised, sorted by what it changes rather than when it landed, and stripped of the two hundred messages that only needed filing. Nothing is deleted and nothing is hidden — the filing is a list you can open.

Four things that happen before you sit down

None of them need a rule builder, and all of them are reversible for thirty days.

Split Inbox

Consequence first, chronology never

Threads that change a decision sit at the top. Receipts, digests and newsletters are filed while you sleep.

Auto-drafts

Written the way you write

Your length, your sign-off, your habit of using first names. Facts pulled in and cited.

Follow-ups

Nobody gets forgotten

Dispatch counts the days since you asked, and chases in your voice when it has been too many.

Briefs

When a thread should stop being a thread

Fourteen replies become one document with the decisions at the top, the open questions in the middle, and everyone who argued still in the room.

Agents

Write the instruction once. It runs on Sunday too.

An agent is a sentence, not a flowchart. Dispatch reads it, tells you what it intends to do, and then does that — on our servers, whether or not the tab is open.

Plain English, not a rule builder
Chase anyone who has not replied to a quote in four days, politely. That is the whole configuration.
It tells you before it acts
Every new instruction is played back as a plan you approve once. After that it just runs.
A log you can argue with
Each action is written down with the reason behind it, and every one of them can be undone for thirty days.
Read the agent log format
Follow-ups Ran 06:40 · 9 actions
  1. Chased Ambient on the quote
  2. Chased Meridian on the quote
  3. Skipped Northbeam — they replied
  4. Held Talia — out of office until Monday

Every action reversible until 27 September

Briefs

The thread ends. The decision does not.

When a thread has said everything it is going to say, Dispatch turns it into a document: what was decided at the top, what is still open in the middle, and every person who argued still in the room.

See how briefs work

Renewal — Northbeam

From 14 replies · 3 people

Decided

  • Three-year term at the 2025 rate
  • Legal sign-off on the liability cap

Still open

  • Who owns the migration window
  • Whether the pilot seats roll over

In the room — Rowan, Marisa and Dev, with the original thread attached

Approved by the security team, not tolerated by them

Dispatch is a client in front of your provider, not a second copy of your mail. Nothing is used to train a shared model, every automated decision is written down before it happens, and the keys can be yours.

  • SOC 2 Type II
  • ISO 27001
  • HIPAA BAA
  • EU data residency
Audit log Exported hourly to your SIEM
Filed · Invoice 4471
Matched instruction: file paid invoices
Escalated · Customs hold, DE
No instruction matched. Routed to a person.
Reversed · Weekly digest
Undone by r.vasquez, 08:12, within 30 days
4.2h
given back per person, per week
94%
of routine threads never reach a human
11min
median first response, down from 6 hours
0
messages used to train a shared model

Try it on one mailbox first

Connect a single address, leave the rest alone, and see what a week looks like.

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